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OTD to Launch C&O Canal and Underground Railroad Certified Host Programs

The Maryland Office of Tourism is pleased to announce the launch of two new Certified Host Programs in 2021. Certified Host Programs provide training to Maryland front-line staff to increase knowledge about Maryland Office of Tourism initiatives with local tourism partners, increase knowledge of regional visitor experiences, increase business promotion, and provide basic customer service training. Training sessions are 90 minutes long and will be conducted online.

The C&O Canal Experience Certified Host Program is designed for tourism partners in Montgomery, Frederick, Washington, and Allegany counties interacting with visitors to the region. Training is on January 12 at 1 p.m. and January 20 at 7 p.m. Maryland’s Underground Railroad Certified Host Program is designed for tourism partners across the state who are near Maryland National Park Service Network to Freedom sites. For a list and locations of Network to Freedom sites please see Training is on January 19 at 3 p.m. and January 27 at 7pm. Registration is open now; please click below for a registration form.